Privacy Policy

Privacy Policy

Last Updated 19.11.25

This Privacy Policy explains how Lunch Life Mama (“we”, “us”, “our”) collects, uses, and protects personal information you provide when visiting our website or purchasing from our online store.

By accessing or using our website, you agree to the terms outlined in this Policy.

SECTION 1 – INFORMATION WE COLLECT

When you make a purchase from Lunch Life Mama, we collect personal information that you voluntarily provide, such as your name, address, email address, and other details necessary to fulfil your order.

When browsing our website, certain technical information is automatically collected, including your device’s IP address and general browser or system data. This information helps us optimise your experience, maintain security, and understand how visitors interact with our site.

If you opt in to receive marketing communications, we may use your email address to send updates, product announcements, or promotional content.

SECTION 2 – CONSENT

How we obtain your consent

Your consent is implied when you provide personal information to complete tasks such as placing an order, confirming payment details, or arranging delivery.

If we request your information for any additional purpose (e.g., newsletters or marketing), we will ask for your explicit consent or offer a clear opportunity to decline.

How to withdraw consent

You may withdraw your consent at any time by contacting us at:
lunchlifemama@outlook.com.au

Once consent is withdrawn, we will cease using your information unless required to comply with Australian law or fulfil outstanding obligations (e.g., completing an order already placed).

SECTION 3 – DISCLOSURE

We may disclose your personal information if required by Australian law or if you breach our Terms of Service. Disclosures may also occur when necessary to protect our rights, ensure safety, or assist with legitimate legal processes.

SECTION 4 – E-COMMERCE PLATFORM

Our store is operated using secure third-party e-commerce systems designed to safely process and store your information.

Your data may be stored through our platform provider’s databases, hosting services, or general application systems. All providers we use follow industry standards for security and data protection.

Payment Processing

If you make a purchase using a direct payment gateway, your payment information may be handled by third-party processors who comply with PCI-DSS (Payment Card Industry Data Security Standard). These standards ensure the secure handling of credit card information.

Payment information is retained only for the duration necessary to complete your transaction.

We recommend reviewing your payment provider’s privacy policy for further insight into how they manage your data.

SECTION 5 – THIRD-PARTY SERVICES

Third-party partners engaged by Lunch Life Mama only access your personal information when required to perform services such as payment processing, order fulfilment, analytics, or customer support.

These providers may operate in jurisdictions outside Australia. As a result, your information may be subject to the laws and regulations of those locations. When you engage in a transaction involving a third-party service, their privacy practices will govern the handling of your data.

Once you leave our website or are redirected to a third-party service, this Privacy Policy no longer applies. We encourage you to read the privacy policies of any external sites you visit.

SECTION 6 – SECURITY

Lunch Life Mama takes reasonable steps to ensure your personal information is protected against loss, unauthorised access, misuse, alteration, or disclosure.

Any sensitive information transmitted during checkout is encrypted using secure industry-standard protocols. While no internet transmission or storage method is completely secure, we follow best practices to reduce risks and protect your data to the best of our ability.

SECTION 7 – COOKIES

Our website uses cookies and similar technologies to provide a smoother browsing experience, enable essential site functions (such as cart management and checkout), and help us analyse general site performance.

You can manage or disable cookies through your browser settings. Restricting cookies may affect certain website features or functionality.

SECTION 8 – AGE OF CONSENT

By using our website, you confirm that you are at least the age of majority in your Australian state or territory, or that you are the parent or guardian allowing your minor dependents to use our site.

SECTION 9 – CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. Any changes take effect immediately once posted on our website. If we make material updates, we will indicate so at the top of the policy page.

If Lunch Life Mama undergoes a business transfer such as a merger or acquisition, your information may be transferred to the new owner to ensure continuity of service.

QUESTIONS OR REQUESTS

You may request access to, correction of, or deletion of your personal information at any time by contacting us at:

lunchlifemama@outlook.com.au